Support.brother.com/Windows is the official website to provide you a brother printer software support. once you visit this website you will see the list of the services provided to you.
Introduction about brother printer software support
As you all know printers are the requirements for all of us in our daily lives. sometimes we need to print the document immediately but we are facing that all printer is not working so in this article I will tell you how to fix some common problems with your printer.

- Printer not connecting to wireless router– Once you owned a printer this is the most common problem which are facing by the printer owners. While you were trying to locate your printer on the network but you are not able to find that then you need to check that your printer is connected with your wireless router. to connect your printer with your wireless router you need to check on your printer screen and press the menu button, then you select wireless LAN here you need to select your have you router wireless press okay. Now you need to enter the password for your WIFI network and press OK button. Now trying to locate your printer on the network end check it with a test prints out.
- Printer showing offline– Brother printer showing offline then in the first step very beginning you need to check all the connections with your printer and your device then restart them both and check that if its printing. Still facing the same problem then go to the control panel on your computer and right click on the brother printer and go to properties you will see the window is open on your computer go to the first option and uncheck use printer offline. once you can check this your printer will work fine and you can check and confirm with the test print. Still the same problem persists then you need to download the drivers for your brother printer from the official website which is support.brother.com/windows.
- USB printer not recognized– USB printer not recognized to your windows and you are not able to take print out then first of all just unplug the USB cable from your computer or your laptop and connect it to the other port. Restart your printer and computer log into your computer then check it will automatically detect your printer and install it on your computer. Still not able to take printouts then you need to visit solutions.brother.com/windows and download the drivers and re-install them.
- Printouts are faded– once you try to take print out and you will see Printouts are faded and you can’t able to read them. In that scenario that maybe your cartridge is low on ink is jam. Remove the cartridges from your printer shake them and insert again and try to take printout again. After doing this till printouts and faded can you need to purchase a new cartridge and install it in your printer after that your problem has been resolved.
Categories available on support.brother.com/windows
- Inkjet printer
- Monochrome laser printer
- Colour printer
- Monochrome laser fax
- Colour fax
- Document scanner
On this website you need to select your printer model like here I am using inkjet printer options; Once you select inject printer option you will see list of the models you need to select your model number here. Once you click on your model number you will see it will automatically select your operating system you need to choose your operating system version then press OK. Here you need to click on accept the end your license agreement and download. It will download the drivers on your windows computer or your Mac computer you need to open the downloaded file and follow the instructions to install the drivers on your computer.
CONCLUSION-
Hope now you all know what support.brother.com/windows website is and how to use it. Read this above article to get help with your brother printer problems and still have any questions or queries you may ask in query section.